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The Dub Factory

Privacy Policy

Effective Date: September 12, 2026

The Dub Factory ("The Dub Factory," "we," "our," or "us") respects your privacy and is committed to protecting the information you provide when using our website, services, and related platforms.

This Privacy Policy explains what information we collect, how it is used, how it may be shared, and the choices available to you.

1. Information We Collect

Information You Provide Voluntarily

When you submit information through contact forms, email communications, project inquiries, newsletter signups, or other direct interactions, we may collect:

  • Name
  • Email address
  • Phone number (if provided)
  • Project details or inquiry information
  • Any additional information you choose to submit

Automatically Collected Information

When visiting the website, certain technical and usage information may be collected automatically, including:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Referral pages
  • Website interaction data
  • Date and time of access

2. Use of Information

We use collected information for purposes including:

  • Responding to inquiries or project requests
  • Communicating regarding services, collaborations, or business operations
  • Improving website functionality and security
  • Preventing spam, abuse, or unauthorized access
  • Maintaining operational records
  • Monitoring website performance and analytics

We do not sell personal information to third parties.

3. Contact Forms and Security

The Dub Factory uses security tools and spam prevention systems, including Google reCAPTCHA, to help protect website forms from automated abuse and malicious activity.

Use of reCAPTCHA is subject to Google's Privacy Policy and Terms of Service.

4. Cookies and Analytics

The website may use cookies or similar technologies to improve functionality, monitor traffic, and analyze visitor interaction.

Cookies are small data files stored on your device by your web browser. You may disable cookies through your browser settings, though some website functionality may be affected.

5. Third-Party Services

The website may contain links to third-party websites, social media platforms, streaming services, embedded media, or external services.

We are not responsible for the privacy practices, content, or policies of third-party services.

6. Data Retention

Information submitted through the website may be retained for business, operational, legal, administrative, or security purposes.

7. Data Security

Reasonable administrative, technical, and operational measures are used to help protect submitted information.

However, no method of electronic transmission or internet-based storage can be guaranteed to be completely secure.

8. Children's Privacy

The website and services are not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13.

9. Your Rights and Choices

Depending on your jurisdiction or location, you may have rights regarding access to, correction of, or deletion of personal information.

Requests regarding submitted information may be directed to:

contact@thedubfactory.com

10. SMS and Mobile Messaging

When you voluntarily provide a mobile phone number and expressly opt in to receive text messages from The Dub Factory or an affiliated website, service, project, or event, we may use that number to send transactional and service-related SMS or MMS messages.

These messages may include account verification or authentication codes, security notifications, order or project updates, appointment or consultation reminders, customer service communications, event registration and participation updates, time-sensitive action or deadline reminders, and similar operational notifications related to an interaction you initiated.

Message frequency varies. Message and data rates may apply. You may opt out of SMS messages at any time by replying STOP. For assistance, reply HELP or contact contact@thedubfactory.com. Consent to receive SMS messages is not shared with third parties for their own marketing or promotional purposes. We do not sell SMS opt-in data or mobile numbers.

Opting out of text messages does not prevent us from communicating with you through other channels when permitted, including email, regarding services, accounts, projects, or transactions.

11. Policy Updates

This Privacy Policy may be updated periodically to reflect operational, legal, or technical changes.

Updated versions will be posted to this page with a revised effective date.

12. Contact

For questions regarding this Privacy Policy or website data practices, contact:

The Dub Factory
contact@thedubfactory.com

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